Customer Support Channels
A 1–hour Response Guarantee
Our client help team is taught to rapidly deal with all Linux shared hosting users’ requests and help inquiries. Through our ticket system, you’ll be able to fill in your question and a support team representative is going to return to you in only maximum one hour. Realistically, practice indicates that the typical reaction period is Twenty minutes.
A Top–quality Support Service
Our assistance service is supplied by a group of professional experts who’re prepared to answer to your question right away. You’re able to speak to the tech support team crew by launching a help and support ticket from your Web Hosting Control Panel or by submitting us an email message. On business days, you can also call us on the telephone or take advantage of the online chatting service.
An Intuitive Help Section
Our company has built–in a substantial know–how base into the Control Panel so its possible to have valuable step by step details at any time. Each section of the Control Panel features its own contextual guide area displaying a selection of how–to articles. We have also made instructional videos to give you a better idea of the correct way to perform any presented task.