Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the user–friendly Help section incorporated into our Web Hosting Control Panel. It boasts an in–depth knowledge base with regularly asked questions and comprehensive educational articles written by our trained technical support staff.

  • Top quality support service
  • Video Tutorials

  • We have compiled a selection of how–to video tutorials that visually illustrate how you can sort out a typical problem associated with your Linux shared hosting account. You can find the educational video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock tech support service with a sixty–minute ticket response time guarantee. A team of accomplished support engineers will be available to you to respond to all the inquiries that you could have. During non–busy periods, a reply will be provided within just twenty minutes.