If you can’t get the relevant information on the telephone or using our live chat service, you can use our online contact form. Our technical support crew monitors it 24/7/365 and we will send you an email in well under an hour. Remember, the more facts you present any time you write to us, the less difficult it’s going to be for us to complete our job even better.
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One could monitor the situation of your own server and get instantly aware of ongoing issues at: www.properstatus.com